MDPH SPECIALIST

Ariane, your AI administrative companion.
She handles your MDPH application from A to Z.

Simply describe your situation. Ariane understands your needs, gathers the documents, fills in your application, checks it and supports you all the way through to submission.

You talk. Ariane takes care of the rest.

Ariane helps a family and automatically fills in the MDPH application from a phone

The context

Complex procedures. Millions of citizens to support.

Putting together an MDPH application is often complex: understanding your rights, gathering the right supporting documents and completing a technical file. Many citizens need simple, human support that's available at all times.

0 M+

people hold at least one MDPH entitlement

0,00 M

applications filed in 2023

0,0 M

phone calls received every year

0,0 months

average processing time

0

fields to complete in an MDPH application

Source: CNSA 2023

Why do so many people give up?

MDPH procedures are demanding. Without support, they can quickly become an obstacle.

An elderly couple leaning over, focused, on an administrative document

Administrative vocabulary

Administrative and medical language that is often hard to understand.

Describing a disability

Precisely describing one's situation and needs is often complex.

Need for support

Many people need help from a relative or a professional to put their application together.

Digital divide

Online procedures remain difficult for a portion of citizens.

Isolation

Some people are far from services or don't know who to turn to.

Every year, thousands of people delay, abandon or give up on their rights for lack of adequate support.

Why Ariane is possible today.

The latest advances in artificial intelligence finally make it possible to offer administrative support that is simple, reliable and accessible to all.

An AI that understands

Language models now understand complex administrative procedures with a level of reliability compatible with supporting users.

A natural conversation

Every citizen can speak or write in their own language, just like with a person, without learning to use any software.

Documents understood automatically

Ariane automatically analyzes supporting documents, checks their compliance and detects missing information.

The solution

Meet Ariane, your intelligent administrative companion

Talk naturally with Ariane. She knows MDPH procedures and rights, explains each step in plain language, guides you according to your situation and helps you prepare a complete application.

Ariane, your administrative companion, in the mobile app
Every languageVoice or textPhoto or upload of documentsApplication completed automatically

Speak or write, in your language

Talk with Ariane by voice or in writing, in whichever language suits you. She understands, rephrases and answers simply, without complicated administrative vocabulary.

Photograph or upload your documents

Simply take a photo of your supporting documents or upload them. Ariane reads them, extracts the useful information, detects missing items and avoids re-entering data.

Knows MDPH procedures and rights

Ariane draws on MDPH rules and procedures to guide you and draw your attention to rights that could be relevant to your situation. The final decision always belongs to the MDPH.

Your application builds itself as you talk

While you talk or write with Ariane, your application is completed automatically. At the end of the conversation, it's ready to be reviewed, signed and then submitted to the MDPH.

How ARIANE works

The user journey in 5 steps

From zero to a complete application — in under 15 minutes, from your phone, with no outside help.

1

Welcome

The user opens ARIANE on their phone. The assistant introduces itself and explains how it works.

2

Dialogue

Simple questions in natural language. The user answers at their own pace, by voice or in writing.

3

Documents

Photo or upload of documents. ARIANE reads them, extracts the data, and integrates it automatically.

4

Verification

A complete summary is presented. The user confirms or corrects each field before validation.

5

Application ready

The CERFA form is generated, complete, ready to sign and submit to the MDPH. No back and forth.

✓ Complete application·User is autonomous·Agents relieved·Access to rights guaranteed

The app

ARIANE in action

From signing in to submitting the application: a guided journey, simple and accessible to everyone.

Scroll to see Ariane in action

ARIANE — Sign in

Sign in

Resume your application or sign in

ARIANE — Voice assistant

Voice assistant

Real-time dialogue, friendly and efficient

ARIANE — Chat mode

Chat mode

Text-based exchange, your choice

ARIANE — Clear answers

Clear answers

Step-by-step, plain-language explanations

ARIANE — Multilingual: English

Multilingual: English

Every accent, every language

ARIANE — Multilingual: Spanish

Multilingual: Spanish

Instant language switching

ARIANE — Documents

Documents

Instant photo or gallery import

ARIANE — Application tracking

Application tracking

Live progress, field by field

ARIANE — Verification & CERFA

Verification & CERFA

Editable fields, PDF generation

ARIANE — CERFA generated

CERFA generated

Official document ready to send by email

Key features

A complete platform, designed for public service

A family talks with Ariane from a smartphone
Ariane, the assistant's avatar, on screen

Real-time voice assistant

Natural real-time voice conversation. Animated avatar. Hesitation detection, automatic rephrasing — Ariane speaks every language.

OCR & document analysis

Automatic reading of supporting documents. Instant extraction and pre-filling. Full traceability of every field.

CERFA 15692*01 generation

The official MDPH form is generated automatically, every field filled in, ready to sign. No re-entering data.

Contextual intelligence

Detection of inconsistencies and missing documents. Adapts to the user's profile. Real-time verification.

Compliance & security

Architecture designed to meet HDS, GDPR, RGAA and digital sovereignty requirements. Data hosted in France.

System integration

Open REST API. Agent dashboard. Connection to existing MDPH systems. Direct transmission under consideration.

For citizens

What changes, for you

Support that adapts to each person — never the other way around.

A woman in a wheelchair works on her application, supported by a relative

Access without barriers

ARIANE speaks like a human advisor. No forms, no jargon. Elderly people, caregivers, first-time applicants — all supported with the same quality.

Under 15 minutes

A complete MDPH application can be put together in under 15 minutes from a phone. No more hours of research or back-and-forth trips to the counter.

Dignity preserved

The user doesn't have to ask a relative for help. ARIANE is available at any time, without judgment, from home.

A complete application the first time

No more rejections for procedural errors. ARIANE checks that every field is filled in and every document is present before generating the final form.

For administrations

What changes, for your teams

A measurable impact, without disrupting your processes.

Public service agents gathered around a computer, smiling and at ease

Before ARIANE

  • Daily incoming calls to help fill in the CERFA form
  • Applications returned incomplete — reprocessing and extra delays
  • Agent time spent on repetitive tasks
  • Users lost, frustrated, sometimes discouraged
  • Workload hard to absorb during peak periods

With ARIANE

  • ARIANE guides the user from A to Z — the agent steps in only when necessary
  • Applications arrive complete from the first submission
  • Agent time refocused on complex cases and decisions
  • Users supported, autonomous, satisfied
  • Workload better distributed, smoother service

A measurable impact

If ARIANE even modestly reduces administrative requests, the operational gains are immediate. — Source: CNSA 2023

4.7 M phone calls / year

Fewer calls — users guided independently

1.2 M in-person visits per year

Fewer trips — available from home

4.7 months average processing time

Fewer incomplete applications — automatic verification

Manual support to fill in forms

More agent time for complex cases

Security & compliance

Trust, a condition for adoption

Trust is an essential condition for the adoption of artificial intelligence in public service.

A smartphone displaying a data-protection lock, placed on a bright desk

Health Data Hosting

  • Architecture designed to meet HDS requirements applicable to health and disability data
  • Certified hosting before any operational deployment
  • Data encryption and secure authentication

Data protection (GDPR)

  • Minimization of collected data, defined retention periods
  • Traceability of processing and access limitation
  • Data protection impact assessment (DPIA) carried out before deployment

Digital accessibility (RGAA)

  • Interface designed in compliance with RGAA criteria
  • Consistent with the MDPH support mission
  • Guaranteed access for people with disabilities

French digital sovereignty

  • All data hosted and processed exclusively in France
  • No data transfer outside French territory
  • Enhanced protection of health and disability data

Our goal: to guarantee institutions, agents and citizens the highest level of trust, confidentiality and sovereignty.

The founding team

Complementary expertise in the service of public innovation

Haron Hasni

Haron Hasni

Co-founder · CEO & CTO

Entrepreneur, expert in technology, data and artificial intelligence for over 28 years. Responsible for ARIANE's product vision, technology architecture and overall strategy.

Bernard Pujol

Bernard Pujol

Head of IT & Support

Over 40 years of experience in IT. Specialist in architecture and cybersecurity. Responsible for ARIANE's technical infrastructure, systems security and support.

Jamila Haddou

Jamila Haddou

Co-founder · Development & Institutional Relations Director

20 years of expertise in health and social care. Specialist in child psychiatry, state-certified. Responsible for rolling out ARIANE with medico-social organizations and families.

Othman Issad

Othman Issad

Co-founder · Chief Financial Officer

Entrepreneur and investor. Responsible for financial strategy, project structuring and funding, and ARIANE's economic sustainability.

Our shared ambition: putting artificial intelligence in the service of people to simplify access to rights and strengthen the efficiency of public service.

Join the pioneers

Let's measure ARIANE's real impact together

We are selecting 2 to 3 institutional partners for a 2-month pilot program, with your users and your teams.

2 months

of supported pilot

€0

cost during the pilot

100%

of results shared

You are:

contact@ariane-intelligence.fr · ariane-intelligence.fr